Welcome to Settlers Life now Everly Life Insurance Company
We are happy to announce the acquisition of Settlers Life Insurance Company by Everly Holdings, LLC. As part of this acquisition, the name of our company is changing from Settlers Life Insurance Company to Everly Life Insurance Company. You will receive a Company Name Change Endorsement reflecting the name change applicable to your policy in the mail in the coming weeks, once we receive state regulatory approval.
There are no changes to your policy number, or the terms of your policy.
We will be working to transition all correspondence, forms, and notices to the new name, but you may continue to see information with the Settlers Life name until the transition has been completed. Using the correct address is important to prevent delays in handling and processing of requests. Payments should continue to be sent to the address on the billing notices being mailed to you.
If you have any questions about your policy or the enclosed name change endorsement, please contact our Customer Service team.
We are currently experiencing a high call volume resulting in a greater hold time than usual. If you would like us to call you, please email phs.settlers@exlservice.com with your name, policy number, phone number and a brief message.
Administrative Change
Effective January 15, 2022, administration of your policy will transition to EXL Services. As of this date they will take care of your customer service needs. There are no changes to your policy coverage due to this administrative change.
Address Update
Starting on January 15, 2022, letters and forms should be sent to:
National Guardian Life Insurance Company (NGL)
123 Town Square Place
PMB 748
Jersey City, NJ 07310
Premium payments should continue to be mailed to the address listed on the billing notice.
1099 Update
1099-INTs, 1099-Rs and 1099-NECs were mailed on Friday, January 28, 2022. Please allow a couple of weeks for the mail delivery. Please note, if you have multiple policies, you will be receiving a separate 1099 for each of the policies this applies to.
If you know your balance and want to pay online, click on the make a payment link located in the upper right hand corner. If you need to pay by check or money order, enclose your bill or policy number and send to: National Guardian Life Insurance Company (NGL). 123 Town Square Place, PMB 748, Jersey City, NJ 07310
Make a Payment
Mailing
All other mail for policy updates or request for service, including name, address or beneficiary changes should be sent to:
National Guardian Life Insurance Company (NGL)
123 Town Square Place
PMB 748
Jersey City, NJ 07310