We are currently experiencing a high call volume resulting in a greater hold time than usual. If you would like us to call you, please email firstname.lastname@example.org with your name, policy number, phone number and a brief message.
Effective January 15, 2022, administration of your policy will transition to EXL Services. As of this date they will take care of your customer service needs. There are no changes to your policy coverage due to this administrative change.
Starting on January 15, 2022, letters and forms should be sent to:
National Guardian Life Insurance Company (NGL)
123 Town Square Place
Jersey City, NJ 07310
Premium payments should continue to be mailed to the address listed on the billing notice.
1099-INTs, 1099-Rs and 1099-NECs were mailed on Friday, January 28, 2022. Please allow a couple of weeks for the mail delivery. Please note, if you have multiple policies, you will be receiving a separate 1099 for each of the policies this applies to.