When you report a death claim, we will send the beneficiary a Claim form along with a letter informing them of any additional paperwork that may be needed.
Click here for a claim form.
Other than a certified death certificate with cause of death, any additional paperwork that may be required would be dependent on policy language and who or what entity is named as the beneficiary.
- If the beneficiary is the Estate:
- A Letter of Qualification is needed from the Legal Representative of the Insured's Estate.
- If an Estate will not be probated; please check with the appropriate Clerk of the Court for further instructions on whether or not a Small Estate Act Affidavit is available (and applicable) in the Resident State of the Insured.
- If the beneficiary is a Minor:
- A copy of the Legal Guardianship document is required, along with a Claimant Statement completed by the Legal Guardian of the minor beneficiary.
If you have a Settlers Life policy that permits a loan, you may request a loan by contacting our Policyholder Services department at 1-800-542-8711. Click here to download a request for service form and complete the policy loan agreement section.
Unless the loan is repaid, the amount of actual coverage provided by the policy will be reduced by the amount of the loan. This is because the loan must be repaid when the policy becomes payable as a claim.
Interest is charged on the loan amount. If the loaned amount is not repaid, the loan plus accruing interest may exceed the remaining cash value of the policy causing its termination. Additionally, if the loaned amount is not repaid and the policy is in force at the Insured's death, the death benefit will be reduced by the amount of the outstanding loan.
You will benefit by repaying the loan as soon as possible so the full value of your policy will be restored. If you cannot repay the full amount, we urge you to send in installments of $10.00 or more.
Note: Policy loans from life insurance policies are generally not treated as distributions or subject to income tax. We suggest that you consult your tax adviser or attorney for advice on your specific situation.
You can find out more about your policy by filling out our secure Policy Inquiry Form online, or by contacting our Policyholder Services department at 1-800-542-8711.
To change the ownership of your policy, you need to contact the Policyholder Services department at 1-800-542-8711.
The beneficiary is the person who will receive the proceeds of the policy upon the death of the insured.
Yes, you may have more than one beneficiary.
The owner of the policy is the only person who can change the beneficiary. To do this, the beneficiary change section of the request for service form must be completed. Click here for more information.
You can update your name and address by completing this section on the request for service form. Click here for more information or contact our Policyholder Services department at 1-800-542-8711.